Getting a Free Tablet or Phone from Maxsip Telecom

By / November 3, 2023
Having access to the internet and technology like tablets and smartphones is becoming increasingly important in our digital world. However, for many low-income Americans, affording these devices can be a real challenge. Thankfully, there are now programs available, like the Affordable Connectivity Program (ACP) from Maxsip Telecom, that provide discounted or even free tablets, mobile hotspots, and smartphone service to qualifying households. In this comprehensive guide, we’ll cover everything you need to know about getting a free tablet, smartphone, or mobile hotspot from Maxsip Telecom through the ACP program. We’ll look at:
  • What is Maxsip Telecom and the ACP program?
  • What free devices and services can I get through ACP from Maxsip?
  • What are the eligibility requirements for a free tablet/phone from Maxsip?
  • How to apply and provide documentation for a Maxsip free tablet or phone
  • What to expect if approved - the free device and monthly service details
  • Tips for using your new free tablet or smartphone
  • Maxsip Telecom reviews and reputation
  • Troubleshooting problems with your free Maxsip device or service
Whether you need a new tablet or smartphone for yourself or your family, or want a mobile hotspot for internet access at home, the ACP program from Maxsip Telecom makes it possible to get connected with little to no cost. Read on for everything you need to qualify, apply, and make the most of a free device from this telecom company.

What is Maxsip Telecom?

Maxsip Telecom is a leading telecommunications company that provides wireless internet, phone plans, devices, and other services to customers across the United States. They offer coverage through partnerships with major wireless networks like T-Mobile, AT&T, and Sprint. The company was founded by telecom industry veteran Israel Max, who wanted to make state-of-the-art communication technology more accessible and affordable. That mission continues today through Maxsip’s discounted and even free service offerings. One of their most popular and beneficial programs is the Affordable Connectivity Program (ACP). Maxsip Telecom works with the FCC and federal government to supply qualifying households with heavily subsidized or free tablets, mobile hotspots, and phone service plans. The ACP replaces the former Lifeline Assistance program. It provides up to a $30 per month discount on internet service and up to $100 for the purchase of laptops, tablets, or desktop computers. Let’s look closer at how you can take advantage of Maxsip Telecom’s ACP offerings. Maxsip Telecom’s Free Tablets, Hotspots, and Phone Service Through ACP If you qualify for the Affordable Connectivity Program through Maxsip Telecom, you can receive a free 4G LTE tablet, smartphone, wireless hotspot device, or discounted phone service plan. Here are the options currently available from Maxsip:
  • Free Tablet - You can get a free 4G LTE 10” Android tablet with 16GB storage, valued around $120. This includes 15GB of high-speed data per month on the Maxsip Telecom network. You only need to pay applicable taxes and a one-time $20 activation fee.
  • Free Smartphone - Maxsip offers a free smartphone option with unlimited talk & text and 15GB of monthly LTE data. Specific models vary but expect an Android device. Only taxes and the $20 activation fee are due.
  • Free Mobile Hotspot - Get a free wireless hotspot device with 15GB of 4G LTE data monthly at no cost besides taxes and activation. Connect up to 10 WiFi enabled devices.
  • Discounted Smartphone Plan - If you already have a phone, you can get Maxsip’s Unlimited Talk & Text + 15GB of data plan for only $10/month. That’s up to a $30 discount.
These free or discounted internet and device offerings through Maxsip Telecom’s ACP program provide amazing value. Qualifying low-income households can stay connected for school, jobs, healthcare and more. You’ll also appreciate that Maxsip Telecom doesn’t require any long-term contracts or commitments. And ACP customers can even switch between the free tablet, smartphone or mobile hotspot after the first 30 days to find the option that fits their needs best.

ACP Eligibility Requirements from Maxsip

To receive an ACP discounted or free device and service from Maxsip Telecom, you must meet a few eligibility requirements related to your income or participation in certain government assistance programs. Here are the current qualifications to get a free tablet, phone or hotspot from Maxsip:
  • Income Threshold - Your household income is at or below 200% of the Federal Poverty Guidelines. This income limit varies by state and household size. For example, the 2022 threshold for a family of 4 is $55,500 in annual income.
  • Government Program Participant - You or someone in your household participates in certain qualifying government assistance programs like SNAP, Medicaid, SSI, WIC, Veterans Pension, Federal Public Housing Assistance, Tribal programs, free school lunch, and more.
  • Previous ACP Recipient - Your household already qualified for and participated in the FCC’s previous Lifeline Assistance program. Prior Lifeline users are automatically eligible for ACP benefits.
  • Rural Tribal Lands Resident - You live on federally recognized Tribal lands and participate in certain Tribal-specific government assistance programs.
In addition to meeting one of the above qualifications, you also must not currently be receiving ACP benefits from another provider. Only one benefit is allowed per household. Maxsip Telecom will verify your eligibility by having you submit income statements or documentation of your participation in qualifying government assistance programs. We’ll go over the documentation details shortly.

Applying for a Free Tablet or Phone from Maxsip

Applying for a Maxsip Telecom free or discounted tablet, mobile hotspot or smartphone service through the ACP program is simple. Just follow these steps:
  1. Check your eligibility - Verify you meet one of the above ACP qualifications for income or government program participation.
  2. Gather documentation - Have income statements or proof of program participation ready to confirm your eligibility.
  3. Visit Maxsip’s ACP enrollment page - Go to maxsipconnects.com/acp on your computer or mobile device.
  4. Select your free device - Choose whether you want the free tablet, smartphone, or mobile hotspot.
  5. Provide your details - Enter your name, date of birth, address, contact information.
  6. Upload eligibility documentation - Submit your income statements, government program participation documents, or prior Lifeline details.
  7. Confirm your information - Double check that all details you provided are accurate.
  8. Submit your application - Complete and send in your ACP application to Maxsip Telecom.
  9. Wait for approval - Maxsip will verify your eligibility within 5-7 business days.
  10. Receive your free device - If approved, your ACP free tablet, smartphone or mobile hotspot will ship within 2 weeks.
The entire application process takes 10-15 minutes. Maxsip Telecom will do their best to get your free device sent out right away upon approval. Required Documentation to Provide Maxsip Telecom To verify your Affordable Connectivity Program eligibility, Maxsip Telecom will ask you to submit documentation along with your application. If qualifying based on your income level, you need to provide official documentation that proves your household income is at or below 200% of the Federal Poverty Guidelines for your state and household size. Acceptable income documents include:
  • Prior year’s tax return
  • Current income statement from your employer
  • Paycheck stubs for most recent 3 consecutive months
  • Social Security statement of benefits
  • Veterans Administration statement of benefits
  • Retirement or pension statement of benefits
  • Unemployment or workers’ compensation statement of benefits
  • Federal or Tribal notice letter of participation in Bureau of Indian Affairs General Assistance
  • Divorce decree or child support award documenting income
If qualifying by participating in a government assistance program, submit documentation proving your current enrollment or participation in the last 12 months. Acceptable documents are:
  • SNAP (Supplemental Nutrition Assistance Program) award letter
  • Medicaid participation letter
  • Supplemental Security Income (SSI) benefit letter
  • Federal Public Housing Assistance (FPHA) award letter
  • Veterans Pension and Survivors Benefit verification letter
  • WIC (Women, Infants and Children) award letter
  • Free and Reduced Price School Lunch notification letter
  • Official letter confirming participation in qualifying Tribal programs
Maxsip Telecom needs to see valid documentation dated within the last 12 months. Make sure any documents you provide are official and clearly display the eligibility criteria being met. What to Expect After Getting Approved Once Maxsip Telecom reviews your Affordable Connectivity Program application and verifies your eligibility, you’ll receive an approval notification by email or mail. You can expect your brand new free tablet, smartphone or wireless hotspot device to ship within 2 weeks of approval. Maxsip Telecom provides free FedEx Ground shipping. When your device arrives, you will need to activate it with your new phone number or data plan. Review the enclosed instructions to power on your tablet, smartphone or mobile hotspot and connect to the cellular network. For the free and discounted service plans, your monthly allotment of talk minutes, texts, and 4G LTE data will start at the beginning of the next billing cycle after activation. If you chose the free tablet option, your monthly 15GB of high-speed data will automatically renew each month. Just connect to the Maxsip Telecom cellular network anytime you want to browse the internet, check emails, stream videos, or access apps. With the free smartphone, you’ll have unlimited calling and texting, along with 15GB of data for email, web access, and apps. Top off the minutes, texts, or data anytime for a low per-use fee. And the free mobile hotspot provides 15GB of data monthly to create a WiFi hotspot and connect up to 10 laptops, tablets, or smartphones. Share the hotspot connection with family or roommates and stay connected from anywhere. Maxsip Telecom's Affordable Connectivity Program delivers amazing value on wireless devices and services to eligible households. Take advantage of your free tablet, smartphone or hotspot to stay connected for work, school, healthcare and more. Tips for Using Your Maxsip Telecom Free Tablet or Smartphone Once you’ve received and set up your Maxsip Telecom free tablet or smartphone, here are some great tips to get the most out of your new device:
  • Fully charge your device - Plug in the tablet or phone for at least 3 hours initially to make sure the battery is topped off. Keep the battery above 20% charge whenever possible.
  • Connect to WiFi when available - Use available WiFi networks at home, work, or public places to conserve your monthly free cellular data allowance. Video streams, app downloads and system updates can quickly eat up data.
  • Add an SD card for more storage - Purchase an affordable SD card with additional storage if you plan to download a lot of apps, photos, videos and music files. Move these files to the SD card to free up the device’s internal space.
  • Download useful apps - Take advantage of your free data plan to download apps that provide functionality and entertainment value. Some popular options include social media, news, weather, video streaming, games, music, coupon and payment apps.
  • Set up a Google account - Sign into or create a free Google account on your device to access the Google Play store for apps. It also backs up your contacts, photos, documents and more.
  • Protect your data - Don’t save financial account information or other sensitive data directly on your device. Use strong passwords/passcodes and be cautious of unsecured public WiFi networks when entering personal information.
  • Explore built-in features - Dive into the settings and features on your new tablet or smartphone. Adjust the font size, keyboard settings, sounds, display brightness and accessibility features to suit your needs and preferences.
  • Maintain your device - Use a protective case and screen protector. Keep your device dry and avoid excessive heat exposure. Close apps fully when not in use to conserve battery and processing power.
Following these tips will keep your new free tablet or smartphone performing well and maximize the value you get from the ACP program. Maxsip Telecom’s Reputation and Reviews With free and discounted internet devices and service plans now available through the federal Affordable Connectivity Program, Maxsip Telecom stands out as a top participating provider. Founded in 2021 as an offshoot of parent company TruConnect, Maxsip Telecom may be new, but it already has established a solid reputation for affordable, reliable wireless service. Maxsip maintains an A+ rating and accreditation from the Better Business Bureau, indicating proper transparency and customer service practices. The company states a commitment to honesty, integrity and community service. Online reviews for Maxsip Telecom are overwhelmingly positive:
  • 4 out of 5 stars on Trustpilot based on almost 1,000 user reviews
  • 4.4 out of 5 stars on Google Reviews from over 3,500 ratings
  • 4.5 out of 5 stars on Reviews.org across nearly 1,000 Maxsip customer reviews
The vast majority of customer feedback praises the company’s hassle-free sign-up process, widespread cellular coverage, knowledgeable support, and especially the incredible value of the heavily discounted or free wireless service and devices through ACP. Of course, no provider is perfect, so there are some complaints about Maxsip Telecom scattered across reviews. Some customers report occasional spotty coverage in rural areas along with slower-than-expected 4G LTE speeds during periods of network congestion. Long hold times to reach Maxsip’s customer support department is another common grievance. However, most reviewers acknowledge these issues are infrequent and minor compared to the massive cost savings achieved through the company’s Affordable Connectivity Program offerings. Overall, Maxsip Telecom delivers as an affordable, legitimate option for wireless service with discounted to free tablets, mobile hotspots and phone plans. Troubleshooting Maxsip Telecom Device and Service Issues Hopefully you’ll have smooth sailing with your new ACP free tablet, hotspot or smartphone from Maxsip Telecom. But in the event you do run into issues, here is some troubleshooting guidance: Slow internet speeds - Make sure you have a strong 4G LTE cellular signal by moving closer to a window or stepping outside. Too much network congestion in your area can also slow speeds. Turn your device off and back on to refresh the connection. Disable WiFi if speeds are faster directly on cellular. Spotty cellular coverage - Check Maxsip Telecom’s coverage map to ensure your area is not in a dead zone. Change locations if possible to improve signal reception. Contact Maxsip support to see if they have identified any localized outages. Consider a change to their GSM LTE network if currently using CDMA. Unable to activate device - Ensure the device is powered on and has battery charge. Verify all SIM card slots are properly aligned and secured. The activation site may be temporarily down, so try again later. You may need to have Maxsip reset the device remotely. Data not working - Confirm cellular data is enabled on your device and your monthly data allowance is not fully depleted. There may be an issue with the APN settings, so contact Maxsip support for the proper APN setup details. Can’t make calls - Make sure cellular reception shows multiple bars. Check if calling is disabled on your account due to nonpayment. Test calls both on cellular and over WiFi. Contact Maxsip to confirm calling is correctly provisioned if issue persists across networks. If you continue having trouble with your ACP free tablet, mobile hotspot or smartphone from Maxsip Telecom, call or email their support team for troubleshooting help: Maxsip Telecom Customer Support Phone: 1-866-629-7471 Email: [email protected] The team can walk through advanced diagnostics and issue account credits for any extended service problems. Don’t hesitate to reach out so you can get back to enjoying affordable wireless internet access. Getting a Free Tablet or Phone from Maxsip Telecom - Conclusion We hope this comprehensive guide provided everything you need to know about getting a free tablet, smartphone or wireless hotspot through the Affordable Connectivity Program from Maxsip Telecom. The ACP delivers an incredible opportunity for lower-income households to receive discounted or completely free internet devices and service. A free tablet from Maxsip can help you search and apply for jobs, attend virtual classes, access government resources, keep in touch with friends and family and more. Just make sure to check your eligibility, gather documentation, submit the application, and review any terms. Within a couple weeks, you’ll have a powerful new tablet, mobile hotspot, or smartphone with monthly data and unlimited calling/texting. Take advantage of Maxsip Telecom’s ACP offerings to get connected and enjoy wireless technology with little to no spending required. You’ll then be set with an essential device to research, learn, work and thrive in our increasingly digital world.